Resume
Experience
2011 - Present
Owner
Technnovence Call Center
San Pablo, Laguna PH
Taking accountability for designing operational techniques and strategies;
ensuring high customer service standards are
followed, monitoring random calls,
assessing call center performance, recruiting
and training staff; assuming responsibility
for budgeting and allocation of resources;
evaluating performance with key metrics; and
reviewing reports.
2010 - 2011
Call Agent
Responsible for calling senior citizen and qualify them for a DME products.
Teletransform
Valero Towers Makati City PH
Education
2009 - 2010
L.S.P.U
Bachelor of Science Major in Primary Education
Nagcarlan, Laguna
I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font.
I’m a great place for you to tell a story and let your users know a little more about you.
2008
T.N.H.S
High School
Nagcarlan, Laguna
I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font.
I’m a great place for you to tell a story and let your users know a little more about you.
Professional skillset
Advanced Marketing Skills
Knowledge of Products and Services
Teamwork & Collaboration
Content Creator (video and graphics)
Excellent Phone Etiquette
Inbox Management
Advanced Communication Skills
Digital Marketing
Creative Problem Solving Skills
SEM / FB Marketing
Strong Customer Service Skills
Digital Analytics
Email and Text Blast Softwares
Website Developer
Languages
English
Tagalog