Resume
Experience
2024 - Present
Business Inquiry Executive
BizDepot Brokers
Berkeley California (Remote)
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Manage buyer inquiries and act as the first point of contact for prospective clients.
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Coordinate appointments and ensure seamless scheduling for multiple stakeholders.
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Oversee NDA preparation, execution, and compliance.
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Maintain CRM system with updated records, while implementing automation for efficiency.
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Draft professional communications, boosting client engagement and satisfaction.
2020 - Present
Co-Owner | Digital Marketing & Call Center Operations
Technnovence Call Center
San Pablo, Laguna PH
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Launched and managed social media campaigns and ads across multiple platforms.
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Produced digital content including graphics, videos, and promotional copy.
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Led lead generation, cold calling, and appointment setting campaigns for clients.
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Handled data entry, data management, and CRM updates, ensuring accuracy and reporting.
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Supervised remote agents, training them in sales scripts, customer service, and digital tools.
2016 - 2019
Co-Owner | Operations & Campaign Management
TeleConnectic Call Center
San Pablo, Laguna PH
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Directed all aspects of call center operations, from staffing to campaign execution.
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Spearheaded cold calling and lead generation projects, achieving high conversion rates.
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Oversaw appointment-setting campaigns for multiple industries.
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Maintained client databases and streamlined data management processes.
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Created scripts, training modules, and digital resources to enhance team performance.
2012 - 2015
Telemarketing Specialist
PlayTime Holdings
Tampa Florida, United States (Remote)
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Executed outbound cold calling campaigns, qualifying global investors.
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Consistently exceeded targets for lead generation and appointment setting.
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Managed client data with precision, ensuring accurate reporting and follow-ups.
2010 - 2012
Telemarketing Specialist
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Responsible for calling senior citizen and qualify them for a DME products.
TeleTransform Inc.
Valero Towers, Makati Philippines
Education
2010 -2015
L.S.P.U
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Bachelor of Science in Business Administration (BSBA)
San Pablo City, Philippines
2008 -2010
L.S.P.U
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Bachelor of Arts in General Studies (BAS)
San Pablo City, Philippines
Professional skillset
Advanced Marketing Skills
Knowledge of Products and Services
Teamwork & Collaboration
Content Creator (video and graphics)
Excellent Phone Etiquette
Inbox Management
Advanced Communication Skills
Digital Marketing
Creative Problem Solving Skills
SEM / FB Marketing
Strong Customer Service Skills
Digital Analytics
Email and Text Blast Softwares
Website Developer
Technical & Creative Tools
AI, CRM & Automation
Languages
English
Tagalog